Caravan and motorhome owners urged to check for deadly faulty water heaters before the holidays
4 December 2020
Consumers are urged to check their caravans and recreational vehicles (RVs) for dangerous Suburban-branded water heaters which may emit deadly carbon monoxide.
The Suburban Recreational Vehicle water heater can operate using electricity or gas, and may produce unsafe levels of carbon monoxide when gas is used to generate the heat.
Carbon monoxide poisoning can cause death, and exposure for a short amount of time can lead to serious injuries. Carbon monoxide has no smell and is unlikely to be detected. It is also highly flammable and can explode on contact with a spark or flame.
The Gas Technical Regulators Committee (GTRC), with the ACCC’s assistance, is raising awareness of the need for repair of thousands of water heaters.
“Do not use the affected water heaters in gas mode under any circumstances,” ACCC Deputy Chair Delia Rickard said.
“It’s especially important to check your caravan’s water heater as soon as possible if you plan to go away during the summer holidays. It only takes a minute and it could save the lives of your loved ones.”
“We are concerned that a large number of deadly heaters remain in caravans and RVs because owners have not yet contacted Coast to Coast for an inspection. Coast to Coast Caravan and Leisure has recalled these heaters due to the serious hazards they present. Owners should not take this issue lightly and act quickly,” Ms Rickard said.
Consumers can check if their heater is affected by opening the exterior access door to the hot water service and checking the model and serial number located on the right hand side. They should then enter the serial number at the Coast to Coast website.
“Anyone with an affected water heater should urgently contact Coast to Coast Caravan and Leisure on 02 9645 7685 who will arrange for a licensed gasfitter to inspect their water heater free of charge,” Ms Rickard said.
Consumers will not have to cover any costs related to the supply and installation of the new water heater, or any required associated work, such as the modification of cavity and gas and/or water lines.
Coast to Coast Caravan and Leisure will check every unit, after being contacted by consumers, to ensure the water heater is properly installed and if needed, will replace the unit through a licenced gasfitter free of charge.
Coast to Coast Caravan and Leisure notified a recall for Suburban Recreational Vehicle Water Heaters on 15 November 2019 due to their serious safety hazards. 18,139 heaters have been sold across all states and territories in Australia mostly installed in caravans and RVs via certain caravan and motorhome retailers.
Gas regulators have been working with Coast to Coast Caravan and Leisure to identify a suitable safe replacement water heater. Replacement models initially proposed by Suburban, the overseas manufacturer, also failed testing. A safe model was finally produced, and approved for use in July 2020.
Remediation could not commence until the GTRC was satisfied of the safety of the replacement units. The supplier then needed to import sufficient units from the US manufacturer, at a time when their supply chains were impacted by the pandemic situation.
The supplier advises stocks of replacement units are now in hand and they are keen to get remediation happening quickly. To date, only 210 units have been remediated or scheduled for inspection, and the supplier would like to encourage greater consumer response to the recall.
The affected products are the Suburban Recreational Vehicle Water Heaters with model numbers SW6DEA, SW6DA, SW4DEA, SW4DA, SW4DECA, SW6DECA and SW6PA that have serial numbers between 181315552 and 193002648 (some serial numbers may end with a 'D') and between 8183311827 and 8190201139. They were manufactured between 4 April 2018 and 1 August 2019.
The Office of the Technical Regulator (SA) is the responsible regulator for this product. It is a member of the Gas Technical Regulators Committee (GTRC). The GTRC is composed of gas technical and safety regulators across Australia and aims to apply a consistent regulatory approach to improve gas safety, measurement and quality.
More information is available at Product Safety Australia.
Release number: 253/20
We welcome Cadell Recreational Park to our Member benefits program.
Cadell must see and do attractions Experience the small country town with friendly hospitality, rich history, picnic areas, nature walks and fresh local produce. About 165km north-east of Adelaide, Cadell is easily accessible through the Barossa Valley wine region and a stone’s throw from the Clare Valley
Cadell Recreational Park are offering touring ACC members a discount.
Have an Off-leash Dog park
For more information on Cadell Recreational Park
Visit Member Benefits RVSTAY for Discount & Specials
Recently Board members have been asked by many branches and members whether or not they should continue to run or attend a muster or tagalong following the recent spike in COVID-19 infections.
Travel restrictions within or to and from States and Territories in Australia are under the control of the relevant Federal, State or Territory authority. Your Board has to respect and operate according to the information being provided by the relevant authority and therefore would suggest that it is up to each individual member to make your own decision as to whether or not you should participate in a Branch organised event.
Branches are reminded that they need to comply with the COVID-19 Safety Plan that was provided to branches in May 2020. At that time, branches were also provided with a template that gives practical advice and guidance to branch committees and members concerning the actions that should be taken in relation to a muster or event. The plan should be used in conjunction with the Safety Plan checklist to ensure that all key areas are considered.
We have found the following website which provides a central point to look at the restrictions for all States and Territories. Once you have selected a State or Territory, select “Current Status” for up to date information.
Members should also check Government website in each State or Territory for additional information.
As we all know, COVID-19 is a developing problem and any advice given or received can change at any time.
Following the meeting of National Cabinet last Friday I am aware that COVID restrictions have been recommended to be relaxed subject to the individual States implementation.
Your Board had scheduled a meeting this week to review and make further decisions on The 2020 Annual General Meeting, 2020 National Muster and Branch Musters.
There will also be additional significant club matters that I will also update all members following the Board meeting.
Stay safe and well.
By now, everyone in the country has heard about a new strain of coronavirus, originally known as novel coronavirus and now called COVID-19.
Novel coronavirus (COVID-19) has affected people from many countries around the world. It’s the topic of discussion on social media and the public media.
There is evidence the virus can spread from person to person.
If you have recently returned from overseas, been in contact with someone who has returned from overseas, or been in contact with a person diagnosed with COVID-19, please refer to information provided by your state based health department or call the Coronavirus Health Information Line on 1800 020 080 or contact your preferred medical professional. We have included suggested web links for all states as well as the Australian Government Department of Health.
To protect yourself and others from infection we encourage good hand and respiratory hygiene practises when attending Club events, particularly hand washing prior to attending Happy Hour activities.
Queensland Health – ‘Fact sheet—novel coronavirus’
NSW Health – ‘Novel coronavirus (COVID-19) - Information for travellers’
Victoria– Dept. of Health– ‘For the Victorian public – coronavirus disease (COVID-19)’
Tasmania - Dept. of Health – ‘Coronavirus’
SA Health – ‘Coronavirus disease 2019 (COVID-19)’
Western Australia – ‘Coronavirus (COVID-19)’
You should also check out the Australian Government Department of Health website
‘Coronavirus (COVID-19) health alert’
The Department are monitoring the respiratory illness outbreak caused by coronavirus (COVID-19) and will update this alert page every day with the latest medical advice and official reports’www.health.qld.gov.au/coronaviruswww.health.qld.gov.au/coronavirus
Get that Van off the front Lawn or out of the drive! South Australia's Newest and Most Secure, Self-Storage Facility for Caravans & Boats in the South East. Purpose built to cater for Caravan Storage, Buses, RV & Motorhomes, Boat Storage, Shipping Containers, Vehicle Storage and Mini Self Storage Garaging, right in the heart of the fabulous Limestone Coast at Millicent! Long & short-term storage options.
Limestone Coast Self Storage are offering touring ACC members a discount off for Members Only for full term of rental period.
For all information on Limestone Coast Self Storage
Visit Member Benefits RVSAVE for Discount & Specials
22 Members and 2 Guests visited the Mt Barrow Lookout, local vineyards including the Leaning Church Vineyard, Evandale Market on Sunday, Seaport in Launceston and many in attendance enjoyed TT club member, Brian Medcraft's 70th birthday!
Other activities included games of Finska and an introduction to Ladder Golf, a shared egg and bacon breakfast on Saturday morning and we mustn't forget the Happy Hours!
A fantastic weekend with a near record, if not record number of vans in attendance.